Explore various strategies to enhance your customer service training for your customer service agents.| LTVplus
The power of me: The impact of personalization on marketing performance - Download as a PDF or view online for free| SlideShare
Providing good customer service is an essential step for any business, but it’s often hard to know how. Here are some tips and examples to get you started| LTVplus
LTVplus provides tailored investment plans and packages designed to help you grow your business while your customer service strategy works seamlessly behind the scenes.| LTVplus
Discover these benefits of customer retention: increased loyalty, competitive advantage, positive word-of-mouth, and sustainable business growth...| blog.propellocloud.com
Explore how a customer feedback report can change the way you improve all aspects of your business.| LTVplus
Over 50 percent of customers will switch to a competitor after a single unsatisfactory customer experience. Here's a list of 35 more customer experience statistics.| Zendesk
Whether you’re a growing business or an established enterprise, LTVplus customer service agents help you provide memorable customer experience across all channels.| LTVplus
Let's unpack how bad customer service can damage your reputation, drive down revenue, and increase customer churn.| LTVplus
Why are consumers increasingly dissatisfied with the quality of help they get from customer service departments? The authors’ surveys and interviews with contact center personnel worldwide suggest that companies don’t hire the right people as frontline reps, nor do they equip them to handle the increasingly complex challenges that come with the job. Every rep can be classified as one of seven types, say the authors. Supportive “Empathizers” constitute the largest group, and managers p...| Harvard Business Review
With customer experience taking the spotlight, here are the top cx trends that our network of partners foresee brands executing in the next 3-6 months.| LTVplus
What is Customer Loyalty? Learn everything you need to know about it and find out how to provide the best customer experience in your industry.| LTVplus