In 2024, global retail e-commerce sales reached an estimated ************ U.S.| Statista
Your clients' customer service experience has a profound impact on their future purchases. Learn about the surprising impact on customer life time value!| Zendesk
The more channels they use, the more money they spend.| Harvard Business Review
Know what it takes to deliver the kind of experience that keeps customers coming back.| PwC
Sixty-one percent of customers say it’s difficult for a company to earn their trust – 7 percentage points higher than the previous year.| Salesforce