Create an online ideas portal in Aha! Roadmaps to collect feedback and promote the best ideas to features. Build what customers care about most.| www.aha.io
I remember the first time a customer yelled at me. I was a senior product manager and the company was working on a new network optimization device — one we promised would save costs and reduce network congestion. Unfortunately, we hit a couple of roadblocks in the process. The first was that we delivered the product months late. The second (and worst) was that it crashed the customer’s test network.| www.aha.io
Have you ever worked with a "Believable Brad?" This type of product manager sounds convincing — they know all the right things to say about customers and share impressive anecdotes from a few sales and support calls they attend as a silent observer. But when you ask for deeper detail or the why behind their answers ... they get flustered. Believable Brad does not like to share specifics. The reason is simple. They do not really know what customers feel and think — they only have a superf...| www.aha.io
Product managers bridge the gap between teams to deliver products that meet market needs. The role requires strong communication and problem-solving skills.| www.aha.io
Strategy is not optional. I wrote this just a few weeks ago in a blog post about recent world events. The context was how to make clear decisions when the future is cloudy. I explained how I approach rationale evaluation of the unknown while acknowledging that it is not possible to predict the future. But while longer-term strategic thinking is important in challenging times, having a plan and taking action is mandatory.| www.aha.io
"We already promised we could make it happen." Most product managers have heard some version of this from the VP of sales before. Pressure to land new accounts can lead to reckless promises that rain down on the product team. At the end of the quarter — when the scramble to close deals is on — the abuse can feel like a downpour.| www.aha.io
"What do you mean no salespeople?" When people find out that Aha! does not have a sales team, they are sometimes shocked — but always curious. The questions continue. "How do you manage to make money? Is Customer Success simply sales under another name? How do you convince product management experts to do this work?" The truth is that we do things differently at Aha! and we are proud of it.| www.aha.io
Everything you need to imagine, plan, build, and deliver lovable software — signup with monthly and annual plans.| www.aha.io