Digital experience has now become the main selling point when it comes to shopping online and can become the reason for new, long-lasting customer relationships. Solutions like live chat can increase the chances for more thorough customer support - learn about more live chat benefits in this post.| Customer service app for Shopify (2024 TOP-rated) - HelpCenter
Deliver fast & accurate customer support service with FAQ page builder, all-in-one help desk ticketing, live chat, and product tabs for Shopify stores.| apps.shopify.com
Why are consumers increasingly dissatisfied with the quality of help they get from customer service departments? The authors’ surveys and interviews with contact center personnel worldwide suggest that companies don’t hire the right people as frontline reps, nor do they equip them to handle the increasingly complex challenges that come with the job. Every rep can be classified as one of seven types, say the authors. Supportive “Empathizers” constitute the largest group, and managers p...| Harvard Business Review
Want to supercharge your customer support and knowledge management efforts? This post will walk you through the best knowledge base software solutions in 2025.| helpjuice.com
The template of your FAQ page is no less important than the information you provide. This article will guide you through the key points of choosing an FAQ page template and showcase some of the best FAQ examples to give you a little nudge to improve (or even build) your own.| Customer service app for Shopify (2024 TOP-rated) - HelpCenter
Customers will always have questions – it is something that just comes naturally. In this article, we focus on the importance of an FAQ page for your Shopify store and what tips to follow to make it work for your benefit.| Customer service app for Shopify (2024 TOP-rated) - HelpCenter
Read this expert guide to learn about the 10 best online community platforms (tried and tested) for 2025 and how they compare to each other.| Sell Courses Online