Have conversations on a connected messaging platform across web, mobile or social apps. Easy to automate and fast to scale. Try Zendesk live chat & messaging for free| Zendesk
Being customer-first means putting the customer at the center of your decision-making. Learn more in our guide.| Zendesk
Customer loyalty is when customers reward a company with repeat business over time. Our guide shows you how to build a loyal following.| Zendesk
Customer retention can help you boost your bottom line and create long-term customer relationships. Learn more in our guide.| Zendesk
Good customer service helps you acquire and retain customers. Learn how to deliver excellent service in our guide.| Zendesk
The best customer service software strengthens customer loyalty and increases agent efficiency. Learn how to pick the right solution for your business.| Zendesk
Customer service KPIs are key metrics to help support teams track and analyze performance. Learn about the 21 top stats to know in our guide.| Zendesk
Customer needs are the driving forces that motivate individuals to purchase from a business and remain loyal. Learn how to identify and fulfill customer needs.| Zendesk
A knowledge base is a central library of info that employees or customers can reference. Learn how to build yours to offer the best value to your audience.| Zendesk
Customer expectations are how customers think interactions should go. Learn how to meet customer expectations in this guide.| Zendesk
Providing an outstanding customer experience is vital to attract and retain customers long term. Learn more about CX and how to improve it in our guide.| Zendesk
Customer satisfaction measures how happy your customers are with your products or services. Discover strategies to keep your customers satisfied.| Zendesk