Companies use customer journey analytics because it is one of the single most effective ways to increase customer lifetime value, improve customer loyalty, and drive revenue growth.| Woopra
Learn about Customer Analytics, how it works and how it breaks down to descriptive, predictive and prescriptive analytics| Woopra
For us, we use it every day to track user behavior, make changes and then watch the effect of those changes. Without Woopra we'd be guessing frankly.| Woopra
Top customer retention metrics include customer lifetime value, monthly recurring revenue, and monthly active users. Read on to see the other 4 metrics.| Woopra
Product analytics measure how users interact with a digital product. Here are the metrics and tools that you need for success, along with real-world examples.| Woopra
Customer Lifetime Value (LTV) Metric · Measure the amount of gross profit that is generated from a customer over the entire time they do business with a company.| www.klipfolio.com
CSAT is a survey methodology you can use to track customer satisfaction levels. Here’s a practical guide for an in-depth CSAT overview.| Retently CX
What is churn rate, and how do you calculate it? Learn about customer churn rate and revenue churn rate, and why they are important metrics to measure.| blog.hubspot.com