CRM has moved beyond contact management and sales force automation, but definitions vary, depending on the vendor you talk to. The answer is simpler than you might think and can be found in one click.| www.oracle.com
Customer experience (CX) refers to how a business engages with its customers at every point of their buying journey―from marketing to sales to customer service and everywhere in between. It is the sum total of all interactions a customer has with your brand.| www.oracle.com
Business model flexibility| www.oracle.com
Transforming the way businesses buy and sell| www.oracle.com
What is ERP? The acronym ERP stands for enterprise resource planning. It refers to the systems and software packages used by organizations to manage day-to-day business activities, such as accounting, procurement, and manufacturing.| www.oracle.com