My name is Roshni Uppala, Senior PM at Amazon. In this article, I’ll be sharing my thoughts on how to instill a customer-first approach into everything you do. I want you to come away from this knowing how to incentivize customers in a number of key ways.| Product-Led Alliance | Product-Led Growth
Your job is to empower sales reps to engage with customers. Customer journey mapping allows you to see those touchpoints in a more meaningful context.| Customer Success Collective
We’ve got the 10 best metrics for customer retention, all organized in one neat list for you to browse through.| Product-Led Alliance | Product-Led Growth
Unlike traditional approaches that heavily rely on sales and marketing teams, PLG flips the script. In this model, the product itself takes the lead role in converting prospects into loyal customers.| Product-Led Alliance | Product-Led Growth
