There are some instances when it’s necessary to raise the price of your product. While it may seem like a risky tactic, there are ways in which you can introduce new pricing parameters without alienating customers and increasing churn rates.| Product-Led Alliance | Product-Led Growth
Onboarding is an essential part of creating great customer experiences - as the saying goes, first impressions last.| Product-Led Alliance | Product-Led Growth
You want to entice your potential customers by delivering a soundproof demonstration. Your goal is to show the product’s value without giving away its full function. A taster, if you will. This is known as the freemium strategy.| Product-Led Alliance | Product-Led Growth
The product metrics template provides a structured approach to tracking key performance indicators (KPIs) across user engagement, customer satisfaction, financial performance, product usage, and operations.| Product-Led Alliance | Product-Led Growth
In today's highly competitive business landscape, understanding and managing customer churn is crucial to a company's long-term success. But calculating churn isn’t a case of highlighting what’s wrong with a company. It’s not all doom and gloom – far from it.| Customer Success Collective