Recently, one of my projects went through a rapid, but nearly imperceptible phase change. It went from being an “innovation-first” project to being a “marketing-first” project. The marketing hat feels at once comfortable and uncomfortable, familiar and unfamiliar. It feels like listening to unfamiliar lyrics set to a familiar tunes. This disconcerting feeling of being caught up in the dance of a yin-yang pair has had me pondering the best-known Drucker quote (from The Essential Drucke...| ribbonfarm
My neighbor introduced me to The Office back in 2005. Since then, I’ve watched every episode of both the British and American versions. I’ve watched the show obsessively because I’ve been unable to figure out what makes it so devastatingly effective, and elevates it so far above the likes of Dilbert and Office Space.| ribbonfarm
James C. Scott’s fascinating and seminal book, Seeing Like a State: How Certain Schemes to Improve the Human Condition Have Failed, examines how, across dozens of domains, ranging from agriculture and forestry, to urban planning and census-taking, a very predictable failure pattern keeps recurring. The pictures below, from the book (used with permission from the author) graphically and literally illustrate the central concept in this failure pattern, an idea called “legibility.”| ribbonfarm
