Look inside Broadvoice's AI-infused workforce management solution to see how we handle forecasting, scheduling, analytics, and more.| Broadvoice
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Add Broadvoice AI into your workflow and intelligently automate responses, complete tasks, and trigger actions, without involving an agent.| Broadvoice
As a result of the higher agent turnover, job burnout, absenteeism, and operating cost, you can argue that call center turnover is the most important KPI.| SQM Group