20 user-research methods: where they fit in the design process, whether they are attitudinal or behavioral, qualitative or quantitative, and their context of use.| Nielsen Norman Group
Users expect 77% of the simpler Web design elements to behave in a certain way. Unfortunately, confusion reigns for many higher-level design issues.| Nielsen Norman Group
Remote usability testing allows you to get customer insights when travel budgets are small, timeframes are tight, or test participants are hard to find.| Nielsen Norman Group
Testing your site’s existing design along with a few competitor sites provides valuable insight for new designs.| Nielsen Norman Group
Not only does design thinking foster innovation, but it also strengthens teams by creating common vocabulary and artifacts, and a trust-based team culture.| Nielsen Norman Group
Open feedback is essential for a collaborative UX process.| Nielsen Norman Group
Charrettes inspire sketches and ideas, include more people in the design process, explore and expose colleagues' objectives and goals, and drive off designer’s block.| Nielsen Norman Group
Bucknell University caused a stir with its unconventional responsive redesign, but at a high cost to usability, as shown in tests with students and parents.| Nielsen Norman Group
3 methods for increasing UX quality by exploring and testing diverse design ideas work even better when you use them together.| Nielsen Norman Group
No matter which prototyping tools you use, the same tips apply to preparing a user interface prototype for the most effective user research.| Nielsen Norman Group
Sticky notes strengthen team dynamics and represent an egalitarian, concise means for expressing ideas in UX design projects.| Nielsen Norman Group
What is design thinking and why should you care? History and background plus a quick overview and visualization of 6 phases of the design thinking process.| Nielsen Norman Group