She has over 18 years of experience in the financial services industry in the areas of banking, capital markets, equity research, financial modeling, data analysis, client management, and strategic project development. Prior to HFS Research, Divya spent several years at Copal Amba, a subsidiary of Moody’s Analytics, where she covered the insurance and banking sector for the US and Asia-Pacific markets. Additionally, she supported business development activities for the quantitative research...| Horses for Sources | No Boundaries
The traditional lines between CPG brands and retailers are blurring, with brands engaging consumers directly and retailers elevating private-label products... The post Tech-deprived CPG and retail encroach each other’s territory in search of growth appeared first on Horses for Sources | No Boundaries.| Horses for Sources | No Boundaries
The insurance industry has spent the last decade digitizing its core in the form of claims, policy servicing, and back-office... The post Modernizing insurance was the mandate—now it’s about monetizing what’s next appeared first on Horses for Sources | No Boundaries.| Horses for Sources | No Boundaries
Niti joins us with 6+ years of experience in market research. Prior to starting the HFS journey, she worked with Kantar. She has experience in both primary and secondary market research studies in FMCG domain. She has worked on accounts across the globe as well as India, for various categories including tobacco, new generation products and personal care products. Her responsibilities included leading end-to-end research studies along with client presentations. She was also a temporary onsite ...| Horses for Sources | No Boundaries
HFS research has found that the average time for a bank to onboard a new commercial customer is 32 days....| Horses for Sources | No Boundaries
Salesforce’s AgentForce 2.0 signals a new era of digital labor, redefining how enterprises manage productivity, outsourcing, and internal workforce models. By integrating AI-driven Digital Workforce Equivalents (DWEs) into its platform, Salesforce positions itself as a cornerstone of the agentic AI revolution, challenging traditional IT and outsourcing paradigms. We believe this release signals a clear path toward the services industry’s shift toward Services-as-Software.| Horses for Sources | No Boundaries
Melissa O'Brien| Horses for Sources | No Boundaries
Tony Filippone| Horses for Sources | No Boundaries
Saurabh Gupta| Horses for Sources | No Boundaries
Phil Fersht| Horses for Sources | No Boundaries
If you can’t move your people, then move your code — Services-as-Software is the new trade route| Horses for Sources | No Boundaries
It’s hard to remember that the Generative Era is barely more than a year into its fledgling life since LLMs...| Horses for Sources | No Boundaries