Alaska’s flight operations staff quickly realized that a software bug was sending bad takeoff weight data to its crews. They immediately figured out a workaround and normal flying resumed.| Anchorage Daily News
In 2019 I summarized my observations about innovation in — What is innovation? I concluded that while innovation may be 15 different things to 15 different people, I still found nine general guidelines.| Harold Jarche
Last year I wrote that this pandemic has become a crisis in network leadership because understanding what domain of complexity we are dealing with is now an essential requirement for decision-makers. At its outbreak the pandemic was chaotic and required immediate action. Developing vaccines went from complex to complicated. Dealing with people and how various groups reacted to the pandemic oscillated between ordered and unordered domains but has been mostly complex. Clear and simple communic...| Harold Jarche
A long time ago — pre-pandemic and pre-9/11 — I was flying on a commercial passenger aircraft. The flight was over-booked and as I was wearing my Army uniform, I was offered to sit in the jump seat, just behind the pilots. Yes, these things happened in the ‘before times’.| Harold Jarche
In what is likely the best example of my mantra that ‘work is learning and learning is the work’, Nokia’s Chairman Risto Siilasmaa describes how he learned about machine learning because everyone was talking about it but he still did not understand it enough to describe it. Frustrated, he was acting like many of his fellow executives| Harold Jarche
Why is machine learning [ML] important for your business? If you work at Nokia, your Chairman can explain it to you in a one hour presentation he developed over six months of research. Risto Siilasmaa helped make his network smarter. Everyone needs to know if ML can help with their business problems, but first they have to understand the basics, says Siilasmaa.| Harold Jarche
In the book, Only Humans Need Apply (2016), the authors identify five ways that people can work with machines. They call it ‘stepping’. We are seeing an increasing need to do what they call ‘stepping in’ or using machines [and software] to augment work. In GPT-3 through a glass darkly I used the McLuhans’ media tetrad to examine this form of machine learning, which is all over the media today.| Harold Jarche
I have been using the tetrad (four sides) derived from Marshall & Eric McLuhan’s Laws of Media for several decades. I find it useful for examining emerging technologies, beyond the hype. For example, according to Derrick de Kerckhove, Director of the McLuhan Program in Culture & Technology at the University of Toronto, the Laws of Media state that every new medium (or technology in the broader sense of the word):| Harold Jarche
