Puget Sound Energy stands behind our service to you. We’re continually tracking how we’re doing and using your feedback to improve. And we’ll credit your bill if we fail to meet our service guarantees, including our appointment service and 24-hour and 120-hour power outage restoration guarantees.| www.pse.com
Small business owners need to understand who pays the bills – the customer. Here are 7 things you should never say to a paying customer.| The Thriving Small Business
Customers buy products and services with an implied guarantee that their purchase will is guaranteed to give them what they expected.| The Thriving Small Business
Organizations should have an expectation for employees to provide good customer service. This is done by defining customer service standards.| The Thriving Small Business
A customer service strategy helps employees understand the importance of the customer experience and works to create a service culture.| The Thriving Small Business