The Agentforce platform, which will publicly launch in October, has found success among early adopters, CEO Marc Benioff said.| CIO Dive
Despite the hype, the technology is often not the most cost-effective, reliable or efficient tool for enterprises to use, according to Gartner’s Rita Sallam.| CIO Dive
The analyst firm expects tech spending to reach $5.74 trillion next year, driven in part by exponential growth in server sales.| CIO Dive
AI maturity varies, but IT, risk management and logistics were the most common adoption routes, according to the survey.| CIO Dive
The enterprise technology vendor said its autonomous agents can resolve disputes and streamline financial processes.| CIO Dive
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The company also unveiled 10 autonomous agents within Dynamics 365, targeting sales, customer service and supply chain functions.| CIO Dive
AI agents could interact with enterprise employees and customers to assist with purchases and accelerate issue resolution, CEO Mark Zuckerberg said.| CIO Dive
A set of new AI features is arriving to the platform, letting users more easily catch up on missed messages and find information.| CIO Dive
Technology leaders can expect AI to continue to raise questions around workforce shifts, privacy procedures and security techniques.| CIO Dive
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