It turns out that operational excellence results from the pursuit of a certain form of knowledge and using metrics in business is about the pursuit of this knowledge. This is Part 3 of the Becoming Data Driven series, and the result of a deep dive into the field of Statistical Process Control.| Commoncog
Here we try to answer a deceptively simple question: when someone offers advice, how do you evaluate that advice before putting it into practice?| Commoncog
A lesson from a four month accelerated expertise experiment. Or: why creating new drills for a deliberate practice training program isn't as difficult as you might think.| Commoncog
The answer, like most things from Statistical Process Control, is more surprising and more obvious than you might think.| Commoncog
What does it mean to be data driven in business? Most people think being data driven means looking at charts on a daily basis. Or they attempt to use data in their orgs, and then fall into one of the many traps that come with the territory. How do you| Commoncog
Goodhart's Law is useless. It tells you about a phenomenon, but it doesn't tell you how to solve it. We look at how organisations actually prevent Goodhart's Law, and illustrate this with Amazon's Weekly Business Review as an example.| Commoncog