California — the first, and so far only state to legislate a similar ratio — hails its 1999 legislation as a qualified success and provides a tentative glimpse of the future of nursing in B.C.| Toronto Star
Hospital managers responding to the Niagara workload complaints dismissed calls for higher nurse staffing levels, the records show.| Investigative Journalism Bureau
INSIGHTS: Hospital complaints come with a silver lining| Investigative Journalism Bureau
Ontario’s Patient Ombudsman Craig Thompson discusses how hospital complaints can drive systemic improvements in healthcare.| Investigative Journalism Bureau
Kelly Turner is the operations manager of Care Opinion Canada, a program of the Alberta-based non-profit Imagine Citizens Network that enables patients, families, and healthcare professionals to share their experiences with health and social care services. Health systems around the world are awakening to a critical truth: when we truly listen to those who use […]| Investigative Journalism Bureau
A registered nurse reacts to an IJB investigation which found nurses working in acute medical units at Niagara Health Services hospitals were sometimes assigned 10 patients each.| Investigative Journalism Bureau
