Quantifying customer value can turn the “what have you done for me lately” question into a productive conversation that results in higher renewal rates.| Product Management University
Product management and customer success bookend the customer value continuum. Here's why they need to be best friends if they're not already.| Product Management University
If you're a customer success manager, here are 3 steps that'll take you from tactical to strategic and you'll be leading more than reacting.| Product Management University
The Solutions Value Chain: A Framework for Strategic Customer Value| Product Management University
Why Customer Discovery Practices in Product Management, Product Marketing, Sales & Customer Success Consistently Miss the Mark for Uncovering Strategic Customer Value, and the Easy Fix!| Product Management University
Product Management Framework that combines the best of the best practices, fine tunes them for B2B and makes them simple to adopt and integrate into your daily work streams.| Product Management University