I'm going to show you how to build a customer-centric company culture in just six steps. I'm being serious as a heart attack here. Although (as a company culture and customer service consultant) there is a lot of detail and personalization involved in the work I do to help each client build a customer-centric culture, [...]| Forbes
Customer loyalty – Chris Barling of Actinic explains…| www.marketingdonut.co.uk
One of the easiest ways to increase your revenue and profitability is to sell more to your existing customers. Up-selling is all about relevance.| www.marketingdonut.co.uk
Implementing a loyalty scheme can be an effective way…| www.marketingdonut.co.uk
How to keep customers loyal| www.marketingdonut.co.uk
Great customer care involves getting to know your customers so well that you can anticipate their needs and exceed their expectations.| www.marketingdonut.co.uk
The service you provide is crucial to your success. After-sales service is what makes one supplier stand out from another, more than product or price.| www.marketingdonut.co.uk
Loyalty schemes are an effective way to improve your customer-retention levels. Increasing your customer retention can significantly increase profits.| www.marketingdonut.co.uk
As a small business, it's up to you to initiate good communication. You can't rely on your customers to tell you what they think, or supply feedback.| www.marketingdonut.co.uk
Customer care is at the heart of all successful companies. It can help you develop customer loyalty and improve relationships with your customers.| www.marketingdonut.co.uk