Hiding negative reviews does not breed respect. Instead, a mix and match of positive and negative reviews help build trust and credibility for your brand.| Smart Insights
Writing a personalized response to every review you get can be time-consuming and tricky. Fortunately, you can simplify this with our review response templates.| BrightLocal
As Google is one of the most important review platforms, you'll want to take extra care to build your reputation here and tackle any fake reviews you receive.| BrightLocal
One of the biggest misconceptions companies have about online and social media is that any and all negative reviews and comments should be completely ignored. The idea seems to be that if companies ignore the negative response from customers, that it ‘goes away’. A new Harris survey concludes that the opposite is true, if companies […]| MackCollier.com
Grow online reviews with ease. Reputation Manager makes it easy to get more customer reviews via email, SMS, kiosks and more. Try for free for 14 days — No card needed.| BrightLocal
Each online review platform will have its own set of guidelines. It's important to be aware of and pay close attention to the rules.| BrightLocal
Learn how to regularly generate, monitor, and respond to reviews effectively.| BrightLocal Academy
With many businesses facing increased competition and difficult trading conditions, reputation is more important than ever. It’s not just the fact that the majority of consumers trust online reviews as much ...| Review Management Handbook - BrightLocal
As a business owner, you’ll already know just how powerful a positive reputation is. Perception of your business will have a strong influence over whether a potential customer makes a ...| Review Management Handbook - BrightLocal