CRM provides much more than contact management and sales force automation. They help you close more sales. But do you have the right CRM to sell more effectively and profitably? The answers you need are a click away.| www.oracle.com
There are several different types of CRM systems. The CRM that works for your competitor may not be the best fit for you. Learn the different types so you know which is right for you.| www.oracle.com
Can you effectively calculate the ROI of your CRM? Do you know what metrics to use and steps to take? Use this blueprint to help you do just that.| www.oracle.com
Understand the features within customer relationship management (CRM) system that may work best for your sales, customer service, field service, and marketing teams.| www.oracle.com
Customer service refers to the assistance an organization offers to its customers before or after they buy or use products or services. Customer service includes actions such as offering product suggestions, troubleshooting issues and complaints, or responding to general questions.| www.oracle.com
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Lead generation is the process of creating, maintaining, monitoring, and converting prospect interest. When someone initiates a relationship with you by showing interest in your business, the transition from anonymous to known prospect to customer to advocate begins.| www.oracle.com
Learn about marketing automation and how software can automatically manage and streamline marketing processes, activities, and campaigns.| www.oracle.com
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Predictive lead and account scoring| www.oracle.com
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Customer experience (CX) refers to how a business engages with its customers at every point of their buying journey―from marketing to sales to customer service and everywhere in between. It is the sum total of all interactions a customer has with your brand.| www.oracle.com
Transforming the way businesses buy and sell| www.oracle.com
A complete cloud marketing suite to unify all prospect and customer data in a single view, make AI-fueled predictions, and launch omnichannel marketing campaigns.| www.oracle.com