Our specialist win-loss research helps brands to improve their sales performance by maximising conversion rates and the value of each sale. Work with us and work smarter.| B2B International
Our B2B-focused social listening research tools help you tap into the voice of your customers and potential customers across online channels. Discover more.| B2B International
Discover how B2B segmentation research helps identify key customer groups, tailor value propositions, and drive growth through targeted marketing strategies.| B2B International
Market Research Online Communities (MROCs) and advisory boards help you to stay continuously engaged with customers and prospects.| B2B International
Net Promoter Score (NPS) shows how likely customers are to recommend you. Learn how to calculate your NPS & compare against the latest benchmarks.| B2B International
Lost Customer Research and Lapsed / Lost Customer Surveys help you understand why customers switch and what drives them to new suppliers.| B2B International
Unlock the core drivers of your customers' decisions with our customer needs research. Delve into the motivations, behaviors, and values that influence B2B buying processes. Utilize our expert techniques, including laddering, to enhance your product development and marketing strategies.| B2B International
Through our customer journey research, our clients are able to better understand the entire customer experience and become more customer-centric. Let us help you.| B2B International
Our buyer persona research and development brings your target audience to life, informing your strategies to ensure you focus your resources in the right area. Let us help you.| B2B International
Customer Loyalty Research from B2B International is designed to improve customer satisfaction and help you win and maintain customers for life.| B2B International