Customer Experience Quality In The US Falls To An All-Time Low
US consumer perceptions of CX quality are at their lowest point since the inception of the CX Index. Read a few key takeaways from our report.| Forrester
US consumer perceptions of CX quality are at their lowest point since the inception of the CX Index. Read a few key takeaways from our report.| Forrester
Here, I’ll refer to an LLM (Large Language Model) rather than AI. Mainly, that's because I think AI oversells what we’re seeing right now.| Atomic Spin
Blog posts by Matt Smith, Software Consultant & Designer at Atomic Object| Atomic Spin
