With all the talk about the power of AI and the productivity gains you may (or may not) get, few are talking about improving what underpins those AIs: data. If your data is low quality, so will be your AI—garbage in, garbage out. I spoke with Satish Jayanthi, CTO and co-founder of Coalesce, to find out what it takes to ensure your data is good enough to support your AI program.| stackoverflow.blog
Turn complaints into revenue with Contact Center AI—upsell smarter, boost loyalty, and transform support into a growth engine.| Kayako
