Product features designed to attract new customers differ from features that retain customers.| MIT Sloan Management Review
Team Leader Training Course – Develop essential leadership skills, improve team performance, and enhance decision-making. Gain certification and advance your career. Enroll today!| Zoe Talent Solutions
ZTS offers telephone skills for customer care training course course which teaches participants how to project professionalism over the phone, how to gain client confidence quickly, handle irate customers and be an effective communicator. Get Registered Today!| Zoe Talent Solutions
ZTS offers effective complaint handling skills training course which teaches the process and methodology needed to create an effective customer complaints handling procedure to improve customer care, satisfaction and complaint resolution rates. Get Registered Today!| Zoe Talent Solutions
ZTS offers customer experience for managers training course which addresses why the customer experience is crucial and assists delegates wishing to build the business case, and develop and execute a customer experience strategy. Get Registered Today!| Zoe Talent Solutions
ZTS offers an active listening skills training course to become a better communicator through a range of techniques to use to improve the ability to listen within your organisation. Get registered today!| Zoe Talent Solutions