Retailer Liberty London leans on Zendesk AI to automatically classify and route incoming CX tickets to the right team at the right time.| Zendesk
At a time of sky-high customer expectations, staffing shortages, and economic uncertainty, AI helps customer service teams scale—and stay nimble.| Zendesk
“One of the biggest improvements is that Zendesk WFM can automatically generate schedules and forecasts based on our ticket volume. With the previous program, we had to put in more information and generate our own schedules.”| Zendesk
Consumer goods company Thrasio deployed cutting-edge CX to mine support tickets for data to enhance cross-sell and upsell opportunities.| Zendesk
Customer support is the team of people who help customers with a company's products or services. Learn why it's important and how to do it well.| Zendesk
