Why Cigna's digital chief says navigating benefits should be as easy as ordering takeout - Becker's Payer Issues | Payer News
In June, Cigna began launching a suite of new AI tools designed to help members better navigate their health benefits. The new features are being rolled out in phases on Cigna’s member portal, where enrollees will have access to an AI-powered chatbot that answers common questions about benefits and claims. In addition to the virtual […]| Becker's Payer Issues | Payer News
