New study from i4cp,“Culture Renovation: A Blueprint for Action,” provides a master plan for initiating and sustaining organizational culture...| Institute for Corporate Productivity (i4cp)
Under Bill Gates and Steve Ballmer, Microsoft teams were warring factions. Here's how Nadella upended the culture — from insiders who went through it.| Business Insider
A T-shaped employee or T-shaped person refers to certain qualities that make an employee especially valuable, or particularly employable.| CPD Online College
As a customer yourself, you know exceptional customer service isn’t just a nicety—it’s a way of creating unforgettable in-store experiences.| CPD Online College
A positive workplace culture can lead to increased employee engagement, higher productivity, improved morale and reduced turnover.| CPD Online College
The aim of talent management is to have the right people with the capabilities, and behaviours needed for current and organisational success.| CPD Online College
Succession planning is a process that allows key positions within a company to be filled by existing employees, should the need arise.| CPD Online College
In principle, an employee handbook is a document used to communicate with employees, while keeping them well-informed about the organisation.| CPD Online College
The Organizational Culture Assessment Instrument (OCAI) developed by Kim Cameron and Robert Quinn is a validated research method to examine organizational culture.| www.ocai-online.com
The term staff turnover means measuring the changes in staffing and the numbers involved over a set period of time.| CPD Online College