Whether you're managing a forum, a social media group, or a brand community, keeping a close eye on what happens in your community is crucial.| Community-Led Alliance
Starting out in community management? Looking to make a career change and pivot into a community manager job, though you’re not entirely sure how to go about it?| Community-Led Alliance
A Community Manager (CM) holds a unique role in any business. This role requires creativity, analytical thinking, and problem-solving while remaining approachable and switched on. Pretty much, to be great at this role, you've got to have the whole package...| Community-Led Alliance
The answers are usually wrong when you ask people if they know what a Community Manager (CM) is and what they do exactly. Most think that it’s someone who manages a brand’s social media accounts or a person that responds to users’ doubts or questions on Instagram.| Community-Led Alliance
In this article, we’ll take you through some examples of the types of tools available and how you can harness them as a community manager.| Community-Led Alliance
The Alliance is proud to present an in-depth exploration of customer and community engagement in our latest playbook, a collaborative piece by Customer Marketing Alliance (CMA) and Community-Led Alliance (CLA).| Community-Led Alliance
By tracking the right metrics, community managers can make informed decisions that contribute to sustainable growth and increased member satisfaction.| Community-Led Alliance
To build a successful community, community managers need to implement a range of engagement strategies designed to encourage day-to-day interactions and the growth of their communities.| Community-Led Alliance
Effective communication strategies facilitate a harmonious environment where members feel valued, understood, and connected.| Community-Led Alliance
Managing a community, despite being rewarding, also comes with its own challenges and hurdles—these can depend on how many members you have, the type of community you manage, etc.| Community-Led Alliance
In this article, we’ll take a look at the different types of community management tools and technologies that are shaping the future of community management, highlighting their key features and the reasons behind their popularity.| Community-Led Alliance
Community management has traditionally relied on human social skills to oversee communities and facilitate interactions. The goal is to keep members engaged, supported, and working toward shared goals. While it was once an entirely human job, AI is now transforming how it's done.| Community-Led Alliance
Effective online community management is essential, as it ensures communities are hubs of meaningful interaction, growth, and support. In this article, we delve into tips for community management, and explore the practical steps that can help any community manager excel.| Community-Led Alliance