Effective leadership storytelling must find ways to overcome the confirmation bias with a different narrative pattern: the springboard story| Forbes
Corporations Adopting Preachy Social Purposes Won’t Save The Environment| Forbes
Maximizing shareholder value is the dumbest idea in the world. The only valid purpose of a firm is to create a customer| Forbes
There is only one valid definition of a business purpose: to create a customer. Peter Drucker, The Practice of Management “Imagine an NFL coach,” writes Roger Martin, Dean of the Rotman School of Management at the University of Toronto, in his important new book, Fixing the Game, “holding a press conference on [...]| Forbes
Exponential network effects are the El Dorado of modern management. They flow from mobilizing customers as value-co-creators. They require 21st century management.| Forbes