Over half of consumers expect brands to respond within an hour, and 1 in 6 will abandon a purchase because of one bad experience. Read the press release.| Emplifi | Customer Experience & Social Media Marketing Software
Customer experience in 2023 looks different than ever before. With a recession, changing customer preferences, and new tech, CX teams have opportunities to innovate.| Forbes
Customer experience is a top business priority. Here, we explain why it's become so important, backed by customer experience statistics.| www.superoffice.com