Check out the Bonfire Training blog to become an expert on what we can do for you and your company culture.| Bonfire Training
Introduction: Why Measuring Customer Success Matters Once a customer-centric organization hires the right-fit customer success talent, it’s crucial to train and evaluate performance against clearly defined standards. Often human resources professionals and customer success teams can sense that their teams are performing well, but they may not be able to effectively communicate or affect performance if they haven’t implemented key ... Read More The post Leverage Customer Success KPIs to Bo...| Bonfire Training
A strong customer service team starts with great onboarding. Learn when and how to introduce asynchronous training, align it with company culture, and reinforce it for long-term success.| Bonfire Training
