Community-led growth: How to build an engaged community
Although most companies aspire to build strong communities that deliver customer loyalty and marketing efficiency, few understand what it takes to achieve this goal.| Community-Led Alliance
Although most companies aspire to build strong communities that deliver customer loyalty and marketing efficiency, few understand what it takes to achieve this goal.| Community-Led Alliance
Holistic customer advocacy communities are really taking off, and it's exciting to explore how we can come together and share our learnings. How are we elevating customer voice? How are we putting the customer voice first?| Community-Led Alliance
Community-led growth is a strategy that uses an engaged community to acquire and retain customers, while also expanding the reach of a business.| Community-Led Alliance
Increasing retention by just 5% could drive your profits from 25% to 95%. It seems silly to dismiss a potential profit increase like that, right? That’s why customer retention strategies are such an important factor when it comes to customer success.| Customer Success Collective
That advantage you’ve worked so hard to create? Your competitors are working day and night to replicate it, beat it, and take those hard-won customers right out of your hands. 😤 So how do you stop your competitors cloning your strategy? How do you make your competitive advantage sustainable?| Competitive Intelligence Alliance
