Your customers know exactly what they want from your business. They know what kind of results they’re looking for and the return on investment (ROI) they need to maintain a relationship with you. If you don’t meet — and ideally exceed — their expectations, they may lose trust in your brand and look to your […] The post Customer Satisfaction: Definition, Importance & How to Measure appeared first on Customer Happiness Blog.| Customer Happiness Blog
Learn how to create a knowledge base that’s easy to navigate and enhances customer support, satisfaction, and efficiency. Step-by-step guide inside.| Knowledgebase Blog