Let's debunk 10 myths about employee experience to set leaders straight on the facts - and on the path to designing a better employee experience.| CX Journey™
When we start there, with people, the technology we implement is no longer a blunt instrument. It becomes a powerful extension of our humanity.| CX Journey™
Culture dictates whether the tools and programs designed to enhance the employee experience are embraced or undermined. Here’s why culture is not only the foundation but also the necessary starting point.| CX Journey™
Fix the culture, fix the outcomes. What does it mean? How do you achieve it? Where do you begin? And why?| CX Journey™