Understanding SLE in Kanban Workflow Management
Stay on Track. Spot Bottlenecks. Improve Flow. At Kanban Zone, we use Service Level Expectations (SLEs) rather than Service Level Agreements (SLAs) because they better support the way work naturally flows. SLAs enforce strict deadlines and penalties, while SLEs provide guidance based on a team's actual performance data, helping forecast completion times while respecting that different work| Kanban Zone: The Visual Management Platform that Solves your Workflow Challenges
