As a customer support manager, you probably have a love/hate relationship with canned responses. Let’s talk about how your support team can get canned live chat responses right — with dozens of examples to illustrate.| www.helpscout.com
Customer feedback helps companies understand the experiences and needs of their community. Here are ways to collect your customers’ insights| www.helpscout.com
Discover live chat trends and insights that help you improve your live chat customer service.| Kayako