When you run a business the way you would a sales team, the results can be disastrous. This is what the Wells Fargo scandal demonstrated.| Lend Me Your Ears
Stellar salespeople struggle as CEOs. Leadership calls for a "generalist". A salesperson is a specialist - a narrow approach to leadership| Lend Me Your Ears
Sell ethically for sustainability. I was recently invited to a sales achievement awards ceremony and 5 things stood out for me. Today, I wish| Lend Me Your Ears
As you await the meal you've just ordered, the waiter asks you what drink you would like to have. The importance of cross selling cannot be| Lend Me Your Ears