A newly published report from think tank the Social Market Foundation has recommended a wider AI guidance remit for DSIT, and identified potential huge efficiencies departments could gain via automation Using artificial intelligence to automate and redirect calls could save the DWP and HMRC m| PublicTechnology
The DWP has revealed it is using artificial intelligence to help detect fraud. But, as PublicTechnology discovers, some are concerned that it needs to reveal a lot more about how it does so. Credit: Pexels/Crown Copyright/Open Government Licence v3.0 Image has been remixed “Algorithms can be h| PublicTechnology
Shortly after department updated its personal data policies, minister discusses initiative to use automated tech to support digital services ‘with a human touch in a safe, ethical and considered way’ The Department for Work and Pensions is running a dedicated “lighthouse programme” to explore the| PublicTechnology
