The FTC is looking to impose rules to ban fake online reviews, and it needs the public's input.| USA TODAY
A side-by-side analysis of Google and Yelp's respective approaches, policies and punitive measures.| Search Engine Land
The Journal of Marketing Research recently published a study that evaluates how online review platforms can effectively build trust with consumers.* This independent research (not funded by Yelp or any of the other platforms evaluated) identifies five key mechanisms that review platforms can implement to curb less trustworthy content and build trust with consumers: monitoring […]| Yelp - Official Blog
Update: This blog post has been updated to reflect FTC Economist Devesh Raval’s revised study, which was republished on May 23, 2024. Key Findings From “Do Bad Businesses Get Good Reviews? Evidence Across Several Online Review Platforms” This week, trial began in a case brought by the Justice Department, joined by dozens of states, against […]| Yelp - Official Blog
Yelp’s Consumer Alerts program warns people when we find evidence of extreme attempts to manipulate a business’s ratings and reviews.| Yelp Trust & Safety
Yelp’s automated recommendation software highlights the most reliable and helpful reviews by evaluating signals of quality, reliability, and user activity.| Yelp Trust & Safety