Product managers need to talk to customers. It’s not always easy, and they don’t always tell us what we want to hear. But if we listen carefully, we can learn much more than what they actually say. Here is what my boss once taught me about how to really listen to our customers.| Infinify
Problem-solving is one of the core characteristics of product managers. But the ability to solve customer problems does not always translate into the ability to solve problems for your own company. It is a slightly different skill to master, but very important for your ability to succeed.| Infinify