Lean is a lot of problem solving. Toyota excels at such problem solving, and they have developed their practical problem solving (PPS) approach. For many it is surprising how much time Toyota spends on defining and understanding the problem, whereas (many in) the rest of the world immediately jump to a (possibly inferior) solution. Let me go through the process step by step.| AllAboutLean.com
Heroes save the day. Heroes turn around the disaster and rescue the puppy from the burning building. Heroes are admired, and everybody wants to be one. Everybody wants a hero when they need one.| AllAboutLean.com