Building a knowledge base enables you to deliver exceptional service and earn customer loyalty. Learn how to design and create one with this simple guide.| Zendesk
Our help center software organizes knowledge and empowers customers and agents with that information. Start a free trial today| Zendesk
A chatbot is a type of conversational AI businesses can use to automate customer interactions in a friendly, familiar way.| Zendesk
Customer needs are the driving forces that motivate individuals to purchase from a business and remain loyal. Learn how to identify and fulfill customer needs.| Zendesk
A knowledge base is a central library of info that employees or customers can reference. Learn how to build yours to offer the best value to your audience.| Zendesk