How a SoftBank Corp. Subsidiary is Using Autonomous AI Operators to Enhance Customer Service
While the average turnover among employees is 8.7% in Japan’s tightening labor market, employees working at customer contact centers are contending with a much higher turnover rate of approximately 30%*. This high churn at contact centers impedes stable staffing, which increases workloads and servic…| SoftBank News. Bringing IT closer to home.
