Loyalty programmes re-evaluate their offerings Financial services wake-up Latest trends, ideas and research As the Covid pandemic recedes and retail begins its journey back to some form of normality, many major loyalty programmes are revamping . . . We are really sorry to say that you can’t access our premium content because you are not […]| Loyalty Magazine
Looking forward to after lock-downs Customer loyalty has never been more important than now, with the habits of shoppers changing dramatically due to the COVID-19 pandemic. The start of 2021, despite the continuing restrictions, is an important time for businesses to reassess their position with consumers, and . . . We are really sorry to […]| Loyalty Magazine
Loyalty Magazine talks to Andras Szocs, head of Customer Program and Centre of Excellence for Salling Group about this huge achievement, and how learnings from other markets have been adapted to suit Salling Group’s requirements for a single view of the customer but autonomy for each brand.| Loyalty Magazine
“If a business can manage to come through the pandemic, that is great. But it doesn’t mean change is no longer necessary. However, change in itself is fraught with dangers.” This was the starting point for a conversation with the team at Go Inspire about how businesses should now operate in our post-pandemic world.| Loyalty Magazine
End of sticker books - for one retailer at least German REWE Group is demonstrating the power of short term promotions when included within a long term loyalty program with its latest app-only offering. Gone are the day of stickers on cards (for REWE shoppers at least . . . We are really sorry to […]| Loyalty Magazine
