Their family of four had seven total carry-on bags but were told by the gate agent that their children had to carry their own bags – parents could not help! – or else the bags would have to be checked.| View from the Wing
American Airlines gate agent Matt in San Diego is a real bad apple. He made the start of my trip miserable, and he seemingly did it because he made a mistake, didn't want to admit it, and made himself feel better by threatening me. This is a story of how an American Airlines gate agent got the better of me.| View from the Wing
A woman was removed from the American Airlines morning flight from New York JFK to London Heathrow this past Saturday after an altercation over her baby’s collapsible stroller. She says that a flight attendant, who objected to the stroller going in the overhead bin above her seat, assaulted her and sent her mother to the hospital.| View from the Wing
