Customer retention is vital for every business as a way of improving your bottom line. Find out how to create loyal customers with retention strategies.| Zendesk
In this post, you'll find select results from our national survey on American shoppers' attitudes towards customer loyalty in 2018, revealing what it takes for customers to become brand loyal, what sends even the most loyal customers into the hands of the competition, and more!| Yotpo
A refresher on customer churn rate.| Harvard Business Review
Did you know that it costs five times as much to attract a new customer? Check out this article about ‘Customer Acquisition Vs Retention Costs to learn more.| Invesp - Conversion Rate Optimization Blog