In my last post, I looked at the questions What—When—Where—Why—Who—How… and Then Some… for the Toyota Practical Problem Solving. In this post I will look into another, similar structure that could also be used, namely Man—Machine—Material—Method, again with quite a few possible expansions and alternatives. This can be used both to structure the problem (i.e., a root cause analysis) or to break down the problem into smaller, more manageable pieces.| AllAboutLean.com
The Toyota Practical Problem Solving is a very structured approach to solve problems. The underlying PDCA is broken down into multiple steps, where the “Plan” part especially is divided into Clarify the Problem, Break Down the Problem, Set a Target, and a Root-Cause Analysis. In this post I will look at the What—When—Where—Why—Who—How structure, also known as the 5W1H, that can help you when clarifying the problem. This structure was used in journalism starting around 1913, bu...| AllAboutLean.com