Are you wondering what dual agency is and how it works? One of my duties as a real estate agent is to explain how agency law works in Massachusetts. I must present agency law at my first meeting with a prospective buyer or seller client. State laws require agents to do this. It is something I take seriously. Real Estate agents can essentially do one of three things: represent a seller, a buyer, or both. There are two types of dual-agency transactions. One is acceptable, and the other is not. ...| Maximum Real Estate Exposure